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Here at Edwards of Conwy, our aim is to provide you, our valued customer with excellent service to match our excellent meat! Whenever possible, our aim is to despatch your order within 24 hours of receiving it.

What is the delivery charge?

Delivery on orders over £95 is FREE.

If you do not spend the qualifying amount for free delivery you will be charged the standard delivery charge of £4.95.

What days to do you despatch?

We normally despatch every day from Monday to Thursday for delivery Tuesday through to Friday.

Are there any days you don’t deliver?

We do not deliver on Mondays or at weekends.

What happens once I’ve placed my order?

Once we receive confirmation of your order, we will always email you confirming your order with an exact date of delivery.

Please note: orders need to be received and acknowledged by 1:30 pm for next day delivery.

Should this date not be convenient then please inform us as soon as possible, as otherwise the order may well have already been despatched (the slight downside to our commitment to despatching your order as quickly as possible!).

Can I choose the time of delivery?

You will receive an email from our courier overnight giving you details of your consignment number with a link to the website.

Do I have to be home to receive my delivery? 

No, but our courier can leave in your order in a safe place (at your own risk). Just add this in the order comments box at check out. Or you could even arrange to have your order delivered to a work address.

Is there anywhere in the UK you can’t deliver?

We currently only deliver to mainland UK.